Agentic AI

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AI Engineering Services
Built for Healthcare Operations

AI Engineering Services
Built for Healthcare Operations

Without guardrails,
your AI will eventually do something it shouldn't. Without evaluations,
you won't know until it's too late.

We engineer the infrastructure, workflows, and safety systems that make AI deployable in clinical and administrative environments. Our work spans data foundations, autonomous agents, and continuous evaluation designed for the realities of health system operations.

yellow metal chain

The Foundation Problem

Healthcare AI fails more often from weak foundations than inadequate models.

Most organizations struggle not with selecting the right algorithm , but with

  • Fragmented data scattered across multiple systems

  • Incomplete patient context that misses the full clinical picture

  • The absence of systematic evaluation before deployment

We address these structural challenges through three core engineering services.

The Challenge:

Healthcare can't afford to deploy AI on vendor claims and limited testing. One publicized failure can destroy confidence across your entire AI program.

What We Build:

Comprehensive evaluation frameworks that measure clinical validity against physician performance, audit for demographic bias, test edge cases and failure modes pre-deployment, and monitor real-world outcomes with automated drift detection.

Why It Matters:

The FDA is increasing oversight of clinical AI. Malpractice and patient safety risks are real. Documented evaluation following recognized standards provides evidence of due diligence and reduces regulatory exposure.

Our Services

AI-Ready Context Fabric

Before building AI applications, you need to understand whether your current data infrastructure can support them.

Timeline: 8-12 weeks from assessment to production-ready infrastructure

Agentic AI Workflows

AI Evaluations

Our Services

AI Evaluations

Clinical AI requires evaluation standards that go far beyond accuracy metrics. We implement comprehensive testing frameworks that measure clinical validity against physician performance, audit for demographic bias, test edge cases pre-deployment, and monitor real-world outcomes with automated drift detection. Our approach follows FDA guidance and the risk management standards used at leading academic medical centers.

AI-Ready Context Fabric

Agentic AI Workflows

AI Evaluations

Our Services

AI-Ready Context Fabric

Healthcare can't afford to deploy AI on vendor claims and limited testing. One publicized failure can destroy confidence across your entire AI program.

AI-Ready Context Fabric

Agentic AI Workflows

AI Evaluations

How These Services Work Together

This isn't linear. Evaluation starts during pilots, and data infrastructure evolves as new workflows create new requirements. But the sequence matters. You can't deploy reliable agents without solid data, and you can't validate AI without systematic evaluation frameworks.

Phase 1:

Foundation

Build AI-ready data infrastructure with unified patient context and real-time access.



Phase 1:

Choose a Plan

Build AI-ready data infrastructure with unified patient context and real-time access.



Phase 1:

Choose a Plan

Build AI-ready data infrastructure with unified patient context and real-time access.



Phase 2:

Automation

Deploy pilot agentic workflows on high-ROI use cases with measurable outcomes.



Phase 2:

Automation

Deploy pilot agentic workflows on high-ROI use cases with measurable outcomes.



Phase 2:

Automation

Deploy pilot agentic workflows on high-ROI use cases with measurable outcomes.



Phase 3:

Validation

Implement continuous evaluation and monitoring to ensure safety and performance.



Phase 3:

Validation

Implement continuous evaluation and monitoring to ensure safety and performance.



Phase 3:

Validation

Implement continuous evaluation and monitoring to ensure safety and performance.



Why Organizations Choose Scalefresh

Why Organizations Choose Scalefresh

Typical Engagement Path

Typical Engagement Path

Typical Engagement Path

Weeks 1-4:

Weeks 1-4:

Weeks 1-4:

AI Readiness Assessment:

  • Evaluate current data infrastructure

  • Identify highest-ROI automation opportunities

  • Design evaluation framework

  • Create implementation roadmap

AI Readiness Assessment:

  • Evaluate current data infrastructure

  • Identify highest-ROI automation opportunities

  • Design evaluation framework

  • Create implementation roadmap

Weeks 5-16:

Weeks 5-16:

Weeks 5-16:

Foundation and Pilot:

  • Build AI-ready data infrastructure

  • Deploy 1-2 pilot agentic workflows

  • Implement evaluation protocols

  • Measure outcomes and refine

Foundation and Pilot:

  • Build AI-ready data infrastructure

  • Deploy 1-2 pilot agentic workflows

  • Implement evaluation protocols

  • Measure outcomes and refine

Weeks 17+:

Weeks 17+:

Weeks 17+:

Scale and Optimize:

  • Expand to additional use cases

  • Continuous monitoring and improvement

  • Knowledge transfer and team enablement

Scale and Optimize:

  • Expand to additional use cases

  • Continuous monitoring and improvement

  • Knowledge transfer and team enablement

Industries and Use Cases

Industries and Use Cases

  • Prior authorization automation

  • Referral management and care coordination

  • Pre-visit intake and insurance verification

  • Clinical documentation from patient conversations

  • Claims denial prevention

Common Starting Points

Technical Environments We Work With

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  • Prior authorization automation

  • Referral management and care coordination

  • Pre-visit intake and insurance verification

  • Clinical documentation from patient conversations

  • Claims denial prevention

Common Starting Points

Technical Environments We Work With

Read more

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Common Starting Points:

  • Prior authorization automation

  • Referral management and care coordination

  • Pre-visit intake and insurance verification

  • Clinical documentation from patient conversations

  • Claims denial prevention

Technical Environments We Work With:

  • Epic, Cerner, athenahealth EHR systems

  • Snowflake, Azure, AWS healthcare data platforms

  • Microsoft healthcare AI and Copilot Studio

  • FHIR-based interoperability standards

Industries and Use Cases

  • Prior authorization automation

  • Referral management and care coordination

  • Pre-visit intake and insurance verification

  • Clinical documentation from patient conversations

  • Claims denial prevention

Common Starting Points

Technical Environments We Work With

Read more

Read more

Common Starting Points:

  • Prior authorization automation

  • Referral management and care coordination

  • Pre-visit intake and insurance verification

  • Clinical documentation from patient conversations

  • Claims denial prevention

Technical Environments We Work With:

  • Epic, Cerner, athenahealth EHR systems

  • Snowflake, Azure, AWS healthcare data platforms

  • Microsoft healthcare AI and Copilot Studio

  • FHIR-based interoperability standards